Barry Winbolt MSc. is a therapist, mediator and consultant with more than 20 years' experience of advising and training people on how to improve their working relationships. He is head of Training and Clinical Development at PPC Worldwide in Oxford, and is a regular presenter at conferences and workshops in the UK and worldwide. He is also Chair of Conflict Resolution at the Institute for Family Therapy in London, and Programme Coordinator for the Masters and the Advanced Certificate in Conflict Resolution and Mediation Studies at Birkbeck College, University of London, UK.